Terms and Conditions – Michael Barnaart

Terms and Conditions

1. Company Information

Michael Barnaart
Lieu dit Le Piot
32500 Fleurance, France
Email: info@michaelbarnaart.com
SIRET: 98115866000010
SIREN: 981158660
VAT number: FR31981158660

2. Scope of Application

These terms and conditions apply to all offers and contracts made via michaelbarnaart.com between Michael Barnaart and the consumer.

3. Product Information

Our collection is handmade. Slight variations or imperfections are part of the artisanal process and do not constitute grounds for cancellation or refund.

4. Prices and Payment

All prices include VAT and exclude shipping costs. Full payment must be received before shipment.

5. Delivery

Orders are shipped within 2 to 10 business days after payment.
Maximum delivery time: 60 days.
Exceeding this period does not justify cancellation or compensation, unless in cases of gross negligence or intent.

6. Right of Withdrawal and Returns

The customer has the right to cancel the purchase within 14 days of receiving the order. Returned products must be unused, undamaged, and in original packaging. Return shipping costs are borne by the customer.

7. Liability

We are not liable for direct or indirect damage (including consequential damage, loss of income, emotional distress, or injury) resulting from use of our products, except in cases of intent or gross negligence.
Products are used at the customer’s own risk.
We are not responsible for damage due to improper use or maintenance.

8. Warranty

We provide a six-month warranty covering manufacturing defects. Wear and tear or misuse are not covered under this warranty.

9. Force Majeure

In case of force majeure (strikes, natural disasters, pandemics, transport issues), we may delay delivery or cancel the contract without liability.

10. Complaints

Complaints can be submitted by email and will be addressed within 7 business days. We aim to resolve all issues amicably.

11. Intellectual Property

All designs, images, texts, and content on michaelbarnaart.com are protected by copyright. No part may be copied, reproduced, or used without written permission.

12. International Shipping

The customer is responsible for any import duties, customs charges, or local taxes outside France.

13. Refusal of Orders

We reserve the right to refuse or cancel orders in case of obvious pricing errors, misuse, or suspected fraud.

14. Changes to Terms

We may update these terms at any time. Changes take effect upon publication on the website.

15. Disclaimer

Use products as intended. Not suitable for children. Keep away from fire. Some brooches contain small parts that may pose a choking hazard. Magnetic closures may pose a risk for individuals with pacemakers.

16. Governing Law and Jurisdiction

These terms are governed by French law. Any disputes shall be brought before the Tribunal judiciaire d’Auch. Consumers may also use the European ODR platform: ec.europa.eu/consumers/odr