customer service

Please choose a subject:

sustainability
silhouettes
size chart
brooches
delivery
payment
return or exchange
bow
how can i help you?

sustainability

Did you know that the clothing collection is made in the Netherlands? The entire process, from the yarns to the garment, is also transparent and fair trade!

silhouettes

Singe knit (thin fabric)

Half single knit, half double knit

Double knit (heavy fabric)

Pencil silhouette. Fitted around the waist.

Shift silhouette. This silhouette has a loose fit around the waist. Choose your hip size.

Trapeze silhouette. This A-silhouette is fitted around the shoulders and flares out to the hem. Loose fit around waist and hips. Choose your bust size.

Flared silhouette. This dress is fitted around the waist and flares wide around the hips. Choose your bust and waist size.

size chart

A (bust): Measure across the widest part of the chest.

B (waist): Measure across the narrowest part of the waist.

C (hips): Measure over the widest part of hips.

	size 34	size 36	size 38	size 40	size 42	size 44
A	84 cm (33 in)	88 cm (34 ¾ in)	92 cm (36 ¼ in)	96 cm (37 ¾ in)	100 cm (39 ¼ in)	104 cm (41 in)
B	65 cm (25 ½ in)	69 cm (27 ¼ in)	73 cm (28 ¾ in)	77 cm (30 ½ in)	81 cm (32 in)	85 cm (33 ½ in)
C	92 cm (36 ¼ in)	96 cm (37 ¾ in)	100 cm (39 ¼ in)	104 cm (41 in)	108 cm (42 ½ in)	112 cm (44 in)

International size chart:

michael barnaart	size 34	size 36	size 38	size 40	size 42	size 44
classic (french) sizes	34	36	38	40	42	44
italy	38	40	42	44	46	48
united kingdom	6	8	10	12	14	16
united states of america	2	4	6	8	10	12

he sizes are an indication. Tricot has the feature to adapt to the body. Because of the compact knitwear and high quality yarns the fabric will not baggy, but the dress gets a little more spacious at moving body parts. The dress returns quickly in its original shape, so cycling in a Michael Barnaart dress is no problem!

Which silhouette fits your body type best?

apple shape: shift silhouette; trapeze silhouette.

heart shape: sheath silhouette; shift silhouette,

pear shape: trapeze silhouette; flared silhouette.

straight shape: sheath silhouette; shift silhouette; trapeze silhouette; flared silhouette.

hourglass shape: sheath silhouette; flared silhouette.

brooches

The brooches are made of metal and enamel and are made per design with different techniques (hard enamel, soft enamel, some brooches are painted afterwards with epoxy resin and other designs are polished). Due to the artisanal process, minor irregularities in the paint may be visible. This is part of the character of the product. However, we try to keep this to a minimum. Each brooch is checked and inspected before shipment, so you always receive a high-quality brooch. If you are not satisfied with your brooch, please contact us.

The brooches are secured by means of a pin closure (safety pin), a small or a large magnet. Do not use the closure with a magnet in combination with a pacemaker.

Can’t open the brooch with pin closure? Click on the video below:

Have you lost your closure? Discover the extra closures here.

delivery

Shipping in the Netherlands take place within 1-2 days after payment. If the shipping takes longer than ten working days, it is mentioned on the website. Shipping via post (PostNL) and costs are free. To receive a your order you have to sign. For Dutch customers: if nobody is home then the order will relisted by PostNL the next day. After this day you can pick up your order for 3 weeks at a post office nearby. You will receive a notification from PostNL (or your current postal company).

payment

You can pay your order online by iDEAL, Credit card or Bancontact/Mister Cash. Your payment by iDEAL, credit card and Bancontact / Mister Cash is performed via the secure connection of Mollie and your own bank. This way you are assured of optimum security of all your data.

return or exchange

We hope you will love everything that you order from us but if you are not satisfied, you have 14 days to return or to exchange. We will give you a full refund (or refund the difference, in case of exchanges) by the same method you used to pay, and we ask that items are returned in perfect condition, unwashed and have all the tags on. When returning or exchanging, please send an e-mail to shop@michaelbarnaart.com with your name, order number and the name of the design you return. If applicable, mention the design, size and/or color that you would like in exchange. Fill in the supplied card and include to the package. Shipping costs are at your own expense. Send the package to our store:

Michael Barnaart
Papestraat 1b
2513 AV The Hague
the Netherlands

Items purchased online can also be exchanged in our store after registration by e-mail. Onc we have processed the return you will receive a confirmation by e-mail.

bow

Do you have a dress with a jersey sash from the collection, but is it hard to make a nice bow? Follow step by step the pictures and make the bow, there where you want it. You can also tie the sash once more around your waist for a smaller bow.

Now you have the basis for the bow. As a final step you can perfect your bow by pulling it slightly. Small loops ensure they have more volume. You can also vary the position of the bow. Asymmetrical left or right of your body, or on the back for a classic image. At the boutique ithe sash is separately availabe in different colors.

You don’t prefer a bow? Turn the sash over each other once (figure 2) and carry it simple and elegant at your side.

how can i help you?

Do you have a question about the collection, are you doubting about the right size, do you want advice for your perfect fit or want to visit our shops in The Hague? Please contact me or fill in the contact form.